Sometimes the e-liquid gel solidifies inside the cartridge therefore not burning when puffed, either from the beginning or early after using.
How to fix this:
Remove the cartridge from the e-cigarette body. Tap the white end of the cartridge 5 to 10 times against a hard surface, like a table, desk or tile floor to loosen up the clogged e-liquid inside the cartridge. Screw the cartridge back into the e-cigarette body and puff again. It should vapor smoothly after that.
How to fix this:
Remove the cartridge from the e-cigarette body. Tap the white end of the cartridge 5 to 10 times against a hard surface, like a table, desk or tile floor to loosen up the clogged e-liquid inside the cartridge. Screw the cartridge back into the e-cigarette body and puff again. It should vapor smoothly after that.
If you keep having issues, please follow this web link to do a warranty claim and return the defective unit(s) for exchange:
http://greensmartliving.com/skin/frontend/default/greensmartliving/docs/warranty%20return%20form.pdf
Click here to contact us if you have any questions.
