|
30 Day Product Exchange Warranty
We offer a 30 Day warranty on our products. We will be happy to take care of your issues within this period.
The 30 day warranty covers battery malfunction and also any possible defective refills that you might have.
If you are having issues with your refills not working or not lasting as long as they should, please review our troubleshooting tips here first:
Please follow this web link to do a warranty claim and return the defective unit(s) for exchange:
http://greensmartliving.com/skin/frontend/default/greensmartliving/docs/warranty%20return%20form.pdf
Once we get the defective product(s) back, we will mail you a brand new replacement(s) right away.
Please note that we will not be able to offer this warranty if the product breaks after the first 30 days or if you don't have proof of purchase available (a store invoice, receipt or credit card records)
Please download, print and complete our warranty return form
|
Refund Policy If purchased online from us, any unopenend item can be returned within 14 days for a full refund. Please note that opened items can NOT be returned and we will not be able to refund you. To return the product, please send it back, with a copy of your invoice to: greensmartliving - Returns IMPORTANT Items purchased at retail stores will not be eligible for a return and/or refund directly from greensmartliving. It is up to each individual retail store return/refund policies to accept or decline a return/refund request and greensmartliving assumes no responsability on such matter. Please contact the local retailer where the product was purchased directly.
|
visit a store
find us at local store, locate a retailer near you.
shop online
get free shipping on all online orders. must be of legal age in your state or jurisdiction to purchase.
info & faq
troubleshooting tips and frequently asked questions about our products.
30 day warranty.
product warranty information and downloadable from.
recycle.give back.now.what we do simply proves what we believe.
Join our movement by participating in our recycle.give back.now. program.
Click here to download the recycle.give back.now. return from to mail them back to us. Click here to drop them off locally at a participating program retailer near you.. become a retailer
Join our vision, our brand and be part of the greensmartliving movement. Become a retailer and benefit from carrying our products in your store.
where can i recycle?Find out where to recycle common things you use at home.This comprehensive online recycling directory will locate your nearest recycling center and provide valuable information for over 300 different consumer products.
WARNING: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. GreenSmartLiving electronic cigarette starter kits and e-cig refills contain nicotine. Nicotine is addictive. The electronic cigarette, refill cartridges and e-cig accessories are not for sale to, or for use by, minors. Our electronic cigarettes are not smoking cessation devices and have not been evaluated by the Food and Drug Administration, nor are they intended to treat, prevent, or cure any disease or medical condition. Electronic cigarettes and their components are a choking hazard. Please keep product and packaging out of reach of children and pets at all times. Do not use this product if pregnant or nursing.
Copyright © 2010-2013 greensmartliving. All Rights Reserved.